Policies & Recycle Info
Payment
Visa, MasterCard, American Express and Discover through Chase Secure checkout.
Contact me if you prefer Vemno or Apple Pay.
Contact me if you prefer Vemno or Apple Pay.
Shipping Information
Products ship within 48 hours of ordering. Orders with ID tags will ship together, please allow 7-14 days for delivery.
Shipping within U.S. through USPS first class or priority with tracking.
Shipping outside U.S. through first class or priority international with tracking.
Shipping within U.S. through USPS first class or priority with tracking.
Shipping outside U.S. through first class or priority international with tracking.
Care Instuctions
Machine wash and hang dry. A mesh zippered laundry bag works great.
Do not use a soap with bleach or bleach alternative
Do not use a soap with bleach or bleach alternative
Refunds and Exchanges
Please contact me within 7 days of receiving your order to remedy problem customer service@wetdogcanvas.com
Items must be returned in original, unused condition for full refund within 20 days from contact. Refund for item will be issued upon returned item.
Customer is responsible for return shipping.
Custom order harnesses, martingales & modified leashes are exchangeable but not refundable unless it is an error on my part. Please feel free to contact me if you have questions regarding sizing, style, ect.
Items must be returned in original, unused condition for full refund within 20 days from contact. Refund for item will be issued upon returned item.
Customer is responsible for return shipping.
Custom order harnesses, martingales & modified leashes are exchangeable but not refundable unless it is an error on my part. Please feel free to contact me if you have questions regarding sizing, style, ect.
Liability
Wet Dog Collars and Leashes are handcrafted of high quality goods and craftsmanship in the USA. Consumers are responsible for choosing products suitable to their dog's needs and periodically inspecting products for wear.
Wet Dog Collars shall not be liable for any special or consequential damages that result from the use or misuse of the products. Allowing your dog to chew on the collar will affect its condition.
Wet Dog Collars shall not be liable for any special or consequential damages that result from the use or misuse of the products. Allowing your dog to chew on the collar will affect its condition.
Special Request
Please contact me if you have a custom item or idea at jen@wetdogcanvas.com
Wholesale
Please email wholesale@wetdogcanvas.com or call (888) 436-3406
I will give you the password for the wholesale info page and assign you a coupon code for use in checkout.
I will give you the password for the wholesale info page and assign you a coupon code for use in checkout.
Recycle
Although the ribbons are all woven and last much better than printed you may see wear, get tired of or have a growing dog. The plastics and definitely the stainless are good to use over again and I can reuse these parts to make your new collar or leash and discount you $10!
There are 2 ways to do this:
You can return to me and pick up at the St. Augustine Amp Farmers Market on Saturdays or mail back to me.
Contact me if you are interested.
There are 2 ways to do this:
You can return to me and pick up at the St. Augustine Amp Farmers Market on Saturdays or mail back to me.
Contact me if you are interested.